RevoVision Designs

Frequently Asked Questions

How much do you charge for your services?

The standard hourly rate is $75 and is billed in fifteen minute increments. Prices for specific services can be seen here. The prices listed on the website are subject to change without notice. Quotes given are valid for 30 days from receipt of quote unless explicitly stated otherwise. To help keep costs low, RevoVision Designs ask that you submit all required information and materials at one time at the before work begins.

Can you do rush jobs?

RevoVision Designs may accept rush jobs at a 50%-100% increase of our standard fee, determined by the schedule and complexity of the job.

Rush jobs are any jobs required to be completed sooner than the quoted time. A new "rush" deadline will be provided to the client.

Can you provide technical support at my place of business?

RevoVision Designs can provide onsite technical support or training to business local to the Hampton Roads area. On location support is billed at our standard hourly rate ($75) and an additional $75 travel fee will be assessed for each visit.

Will you maintain our website?

RevoVision Designs offers website maintenence at our standard hourly rate ($75). A Monthly Maintenance plan is also available for $150 with a 3 month minimum. Unused monthly maintenance plan hours do not carry over to the next month.

Do I own the copyrights for the work RevoVision Designs does for me?

All copyrights are transferred over to the client once their balance has been paid in full.

How do I obtain a copy of the files for the work RevoVision Designs does for me?

When requested, a copy of all static design files will be sent to the client via email. A client may request a CD at a $15 charge per CD.

Many websites are developed using a database, and therefore, the content is generated dynamically. Such content and information may not be include in package of files because they do not function outside of a database server. RevoVision Designs does not provide the dynamically driven files for e-commerce and content management sites.

Can I remove the RevoVision link on the bottom of my website?

The link is required to be at the bottom of all websites created by RevoVision Designs as stated in the client agreement. The link can only be removed if the client pays a $500 charge or uses a completely different design than that of what was provided by RevoVision Designs.

Why does my website look different on when I use Firefox?

Sites may look different when viewed using a different browser such as Firefox, Internet Explorer, Chrome, Safari, or Opera. Each browser is unique and may interpret code differently. RevoVision will make reasonable attempts to make your site the same when viewed in different browsers. RevoVision develops websites to function in Internet Explorer 7.0. Additional programming may be required for cross-browser compatibility. If cross-browser compatibility is required, additional fees may be assessed at the standard hourly rate - $75/hour.

Why is my new ecommerce store not seeing any sales?

Think of your new online store as an actual physical store. If you're located in a back alley without a sign out front, you have no exposure and no one is going to know you exist. You need to promote your store with advertising, a bright sign, word of mouth, etc. This also needs to be done to your online store to make it visible and attract customers. Search Engine Optimization, Blog Posts, Adwords, are just some ways to to advertise your online site. RevoVision Designs marketing experts can consult you on online marketing and develop a whole advertising campaign to market your online store.

Please contact us with any additional questions.